What Shipping Methods Are Available?
Only appointments to collect will be accepted. Once your order is ready for collection you will receive a appointment date and time, your time slot must be adhered to. No collections will be allowed unless you arrive within your allocated time slot.
We do not deliver.
How long will it take to receive my collection appointment?
Depending on the availability and size of your order, up to 3 business days.
Payment
What payment methods are accepted?
We only accept online payments. We do not accept cash on collection under any circumstances.
Online payment methods accepted:
- Card
- EFT (Orders will only be released once payment has cleared in our account)
- Zapper
- Instant Transfer
Orders & Returns
How do I place an order?
You can place an order by simply adding the desired items to your cart and checking out with your account that you will be asked to register.
How can I cancel my order?
Orders can be cancelled by sending an email to sales@chalmarbeef.co.za with instructions to cancel or change your order.
Do I need an account to place an order?
We do require an account to be registered so that we can notify you of the collection appointment.
How do I track my order?
Orders can be tracked by clicking on the following link: Order Tracking
How can I return a product?
Unfortunately we do not accept any returns on fresh products. For any complaints please feel free to contact us: speaktous@chalmarbeef.co.za